BILLING & ADMIN SUPPORT FOR THERAPISTS
Calm, clear administrative support for the practice behind your practice
I’m Jessica Crane, founder of JC Virtual Assistant, LLC. I handle billing, scheduling, and paperwork that pile up behind a mental-health practice - so you can stay focused on your clients.
Ten-plus years in healthcare administration, brought to your workflow with steady, organized follow through.
Jessica Crane
Founder, JC Virtual Assistant - 10+ yrs healthcare administration
WHAT I HELP WITH
Six ways I take work off your desk
Each engagement is scoped to your practice - from a few hours a month to full billing-cycle support
Billing
Billing support
Claims, invoicing, and payment follow-up handled on a consistent schedule.
Clients
Client communication
Warm, timely responses to client questions and intake requests.
Insurance
Insurance communication
Verification, authorizations, and payer calls so nothing stall in a queue.
Records
Documentation & practice organization
Files, notes, and records kept structured and easy to find.
Calendar
Scheduling & calendar management
Appointments, reschedules, and reminders kept organized and current.
General
General administrative support
Whatever else keeps the practice running - day to day, month to month.
WHY PROVIDERS CHOOSE ME
Steady hands for sensitive work
-Warm, steady communication with clients and providers alike
-10+ years in healthcare administration
-Clear, organized, and structured systems
-Deep experience supporting counseling practices specifically
-Reliable, consistent workflows you can plan around
-Fast, honest support when something needs attention
PROFESSIONAL EXPERIENCE
Background built for healthcare’s back office
With over ten years in healthcare administration - including seven years at St. Luke’s Hospital and two years as a hospice office manager - I bring strong organizational skills, calm communication, and experience handling sensitive information.
I currently provide 45-55 hours each month of administrative and billing support for a counseling practice, which keeps me close to the day-to-day needs and rhythms of mental-health providers.
10+ years
Healthcare administration
experience
7 years
At St. Luke’s Hospital
2 years
As a hospice office manager
45 -55 hrs
Monthly support currently provided to a counseling practice
TOOLS & SYSTEMS
Fluent in the platforms your practice already uses
Simple Practice
Therapy Notes
Insurance Portals
Spruce
Office Ally