Support that brings Calm, Clarity and Consistency to Your Practice

I’m Jessica Crane, founder of JC Virtual Assistant, LLC. I help mental-health providers and other small businesses create smoother, more organized workflows by handling the administrative and billing tasks that can feel overwhelming.

With years of healthcare experience and a warm, steady approach, I bring structure, clear communication, and dependable support to the behind-the-scenes work of your practice.

What I Help With

  • Billing Support

  • Insurance Communication

  • Scheduling & Calendar Management

  • Client Communication

  • Documentation & Practice organization

  • General Administrative Support

Why Providers Choose Me

  • Warm, steady communication

  • Deep experience supporting counseling practices

  • 10+ years in healthcare administration

  • Reliable, consistent workflows

  • Clear organized and structed systems

  • Fast, honest support

Professional Experience

With 10+ years in the healthcare administration - including 7 years at St. Luke’s and 2 year as a hospice office manager - I bring strong organizational skills, calm communication, and experience handling sensitive information. I currently provide 40-50 hours each month of administrative and billing support for a counseling practice, giving me hands-on insight into the needs and rhythms of mental-health providers.

Tools & Systems I use

  • Simple Practice

  • Therapy Notes

  • Insurance Portals

  • Spruce

  • Office Ally

Ready to Bring More Ease Into Your Practice?

Let’s talk about how I can support your workflow.